ClearCommand — Get your department set up

Step 1 of 6 Your department

Tell us about your department

The basics that identify your agency and tailor ClearCommand to your state's statutes.

Department name * The everyday name, e.g. "Springfield Fire Department".

Legal entity name * As it appears on legal documents and policy headers.

State * Sets which state statutes apply to your policies.

City / municipality

Department type

Total personnel

Station / headquarters address

Additional locations Other stations or facilities, if any — one per line or comma-separated.

Who should we work with?

Your main point of contact for setup and the onboarding session.

Full name *

Title *

Work email * We'll send your confirmation and next steps here.

Phone *

Who else needs access?

List the people who should get ClearCommand accounts — chief and/or designee, policy administrators, commissioners. You can always add more later.

Policy drafting details

These names and references appear in your generated policies — signature blocks, legal citations, and headers.

Best guess is fine on any of these — we'll confirm every detail together during onboarding.

Fire chief * Appears on policy signature blocks.

Legal counsel * Your agency's attorney, for policy review signatures.

Jurisdiction * Legal jurisdiction in formal references, e.g. "City of Springfield".

Municipality * Municipality name as used in statute references.

Municipal code chapter * The chapter that establishes your Commission's authority, e.g. "Chapter 32".

Commission email * Official public email for the Commission (used in open-records policies).

Commission chair *

CDL acquisition timeframe * Time allowed for new hires to obtain a CDL, used in hiring policy.

Promotion training certification * Primary certification required for promotion.

Union, CBA & your policies

ClearCommand checks every policy against your collective bargaining agreement — tell us about yours and what you plan to bring in.

Union / bargaining unit * Used in CBA citations. If none, enter "None".

CBA effective dates

CBA expiration date We'll remind you ahead of contract renewal.

Locations covered by the CBA

Approx. number of policies A rough count of what you'll upload — helps us prepare.

Policy categories or handbooks

Current CBA document (optional) Attach your current collective bargaining agreement (PDF or Word .docx, up to 50 MB). We'll import and parse it before your onboarding session — your account will open with the CBA articles ready to review and approve.

What do you plan to use ClearCommand for? Select all that apply — we'll shape your onboarding session around these.

Policy management CBA comparison Trainings Acknowledgements Board packages Policy chatbot / knowledge answering

Billing & your onboarding session

Who handles the paperwork, and when works for your 60–90 minute onboarding session.

Billing contact *

Billing email *

Billing phone

Employees / covered users Used to size your quote.

Purchase order / procurement requirements Anything your finance office needs from us — PO numbers, vendor forms, W-9.

Preferred onboarding date *

Preferred time *

Time zone

Anything else we should know?

Look good, Chief?

Review what you've entered. When you submit, our team gets to work configuring your account and will reach out to confirm your onboarding session.

You're on the roster.

Thanks — we've received your department's information and it's now with our onboarding team.

We'll configure your agency account and reach out to to confirm your onboarding session.